Gameplay and accounts
Questions about playing, registration, progress, rewards or technical problems.
[email protected]Contact & support
Get in touch
Choose the right contact route for your request.
Player or transfer data
Include the player, affected station, proposed correction and a reliable source.
Report a correctionPersonal data requests
Requests for access, correction, deletion, restriction, portability, objection or consent withdrawal.
[email protected]Before sending
Information that helps us understand the issue
- Where: page, mode or level where the issue occurred
- What: expected result and what happened instead
- When: approximate date and time, including timezone
- Environment: browser or app platform and version
- Evidence: screenshot without passwords, tokens or unnecessary personal data
Protect your account
Never send passwords, access tokens or recovery codes.
Looking for a quick answer?
The FAQ covers common gameplay, hint and account questions.